Customer Experience Hub

A premium experience for every buyer

Give your customers a self-serve portal for documents, payment schedules, construction updates and support.

app.sell.do
🏠 My Home β€” Skyline HeightsTower B Β· 3BHK Β· Unit B-1204Handover Mar 2027🏦 My booking valueβ‚Ή1.42 Crall-inβœ… Paid so far45%β‚Ή64 L⏳ Next paymentβ‚Ή9.5 Ldue 10 AugπŸ—οΈ Construction62%on scheduleπŸ’³ My payment scheduleBooking tokenβ‚Ή1.4 LpaidPlinth 15%β‚Ή21.3 Lpaid3rd slab 5%β‚Ή9.5 LPay now6th slab 5%β‚Ή9.5 LupcomingPay online Β· UPI, card & netbanking Β· instant receiptπŸ—οΈ Construction updatesβœ“ Plinth complete β€” Tower B14 Jun Β· 6 site photos addedβœ“ 3rd slab cast β€” Tower B12 Jul Β· on scheduleβ—· 6th slab β€” in progress~Sep Β· next update coming🎫 Ticket #2231 β€” Parking allocationin progress✦Ask Sell.Do β€” 24Γ—7 buyer assistantYour next payment of β‚Ή9.5 L is due 10 Aug. I can set a reminder, share the demand letter, or start a UPI payment for you now.
A self-serve buyer portal for documents, payments and construction updates.

Inside Customer Experience Hub

Buyer Portal

Self-serve access to bookings, payments and documents.

Proactive Updates

Construction and payment milestone notifications.

Support & Tickets

Raise and track post-sales requests in one place.

CSAT & Feedback

Measure satisfaction across the buyer journey.

Why it matters

The buying journey doesn't end at booking β€” it's only the start of a years-long relationship through construction, payments and possession. Most developers leave that experience to phone calls and WhatsApp forwards, and the premium brand the customer paid for quietly erodes. The Customer Experience Hub gives every buyer a white-labelled, self-service portal β€” in your brand β€” that carries them from EOI and token, through payment selection and ledger, to handover, with AI answering the routine questions so your team doesn't have to.

What teams actually do with it

Real workflows, not bullet points

Self-service EOI & token

Buyers express interest and pay an EOI or booking token online from the portal, with an instant receipt β€” no back-and-forth, no manual collection.

Choose & pay against the schedule

Customers see their exact payment schedule, select a milestone or demand and pay online via the gateway β€” the ledger updates in real time.

A transparent ledger, always on

Every payment, receipt, interest and outstanding amount is visible to the buyer in a clean ledger β€” ending the β€œwhat's my balance?” calls.

Raise change requests over WhatsApp

Buyers raise modification, documentation or service requests right from WhatsApp or the portal; each becomes a tracked ticket routed to the right team with an SLA.

Construction progress, pushed

Milestone and construction-progress updates (with photos) are pushed to the buyer automatically, so they feel informed without chasing.

Possession & handover checklist

A guided handover checklist β€” snag reporting, inspection sign-off, document collection and key handover β€” runs in the portal so possession is smooth and on-record.

Your brand, end to end

The entire portal, microsite and notifications are white-labelled to your identity and domain β€” the customer never sees β€œSell.Do”.

CSAT & feedback

Capture satisfaction at each milestone to spot unhappy customers before they escalate.

Self-serve
Tokens, payments, tickets
WhatsApp
Change requests
White-label
Your brand & domain
Handover
Guided checklist

See Sell.Do live, then go live in 7 days

A tailored walkthrough for your projects, your team and your pipeline β€” book a 30-minute demo and be live in as little as 7 days.