Core Optimisation of the Sales Pipeline, To Achieve New Levels of Customer Satisfaction
Aurobindo Realty
Overview
Leveraging the power of integration, Sell.Do and Oracle came together to establish a crystal-clear sales pipeline for stakeholders to take real-time informed decisions. Furthermore, Sell.Do's powerful WhatsApp nurturing tools helped send the right information to the right customer at the right time.
Challenges faced by Aurobindo Realty
- 1Difficulty in tracking the top of the funnel and registering post-visit feedback.
- 2Limited visibility into pipeline data for funnel optimization.
- 3Implementing a customer interaction channel for real-time customer engagement.
Solution
The solution to Aurobindo's challenges came in the form of powerful integration tools between Sell.Do & Oracle. The collaboration brought real-time data tracking, visibility in the sales pipeline, and effective lead nurturing.
2-way integration to achieve real-time information exchanged between Sell.Do and Oracle.
Implementation of WhatsApp for one-on-one interaction, nurturing and transactional interactions.
Creation of customer dashboards and reports for clear visibility and to make real-time informed decisions.
Results
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