Post-Sales & Collections

Credit Notes & Adjustments

Issue credit notes, adjustments and refunds with a maker-checker approval trail — clean books for finance and RERA.

app.sell.do
Credit Notes & AdjustmentsApproved, audited, GST-correct+ Credit noteCredit note CN/2026/0142pending CFOAgainstDemand SKH/2291/07ReasonFloor-rise waiver (approved 4%)Principal reversal−₹3,60,000GST reversal @5%−₹18,000Net credit−₹3,78,000Ledger and GSTR-1 update on approval.Approval chainSales HeadApprovedFinance ControllerApprovedCFOPendingNo silent write-offs.Jarvis — adjustment checkThis waiver was approved at 4% but the credit note reverses 4.2%. ₹18,000 variance — recheck before posting.This quarter62 credit notes · ₹1.4Cr adjusted · 100% approved before posting · 0 GST mismatches

The problem teams live with

A waiver agreed in a meeting becomes a manual adjustment in the ledger, entered by whoever was asked. The GST reversal is forgotten, the approval exists only as an email, and at year end the auditor finds a write-off nobody can attribute to a decision.

How Sell.Do solves it

Sell.Do makes an adjustment a document with an approval chain. A credit note names what it reverses, computes the principal and the GST reversal from the original demand, shows the margin impact, and posts to the ledger and the GST return only after the chain clears. Nothing is written off quietly, because nothing can be.

How it works

Credit Notes & Adjustments, step by step

  1. 1Credit notes with approval
  2. 2Payment adjustments & refunds
  3. 3Audit trail on every change
  4. 4Finance-grade records

Credit notes with computed GST reversal, margin impact and an enforced approval chain.

What you get

Built for the real workflow

  • Credit notes with approval
  • Payment adjustments & refunds
  • Audit trail on every change
  • Finance-grade records
Jarvis AI

Jarvis checks the arithmetic before the approver does

A waiver approved at four per cent is being reversed at four point two. Jarvis flags the ₹18,000 variance before the note posts, not after the auditor finds it.

Approved
Before posting, every time
GST-correct
Reversal computed, not typed
0
Silent write-offs

Frequently asked questions

Always, once the demand has been issued. Editing an issued demand destroys the trail; a credit note preserves what was billed and records what was reversed and why.

See Credit Notes & Adjustments on your own pipeline

Book a 30-minute walkthrough tailored to your projects, team and process.