It will never happen in real estate that a lead is converted just through marketing efforts. Human intervention is a must. Sell.Do’s CRM call center empowers you with cutting-edge infrastructure for real time monitoring software, so you get better numbers at the first touchpoint of your sales cycle. And the best part, you don’t have to pay a single extra Rupee for it!
Investors and buyers come in from around the world - Indian and International telephony numbers ensure that geographic location is not a constraint.
With cloud telephony, you can rest assured that your team is working well remotely - sales persons get all the call centre features on their mobiles, while you get all the recordings and data. Don't worry if you have already invested in an on-premise set up; we have you covered. We are the only CRM which supports both on-premise & cloud telephony!
An extensive base of virtual numbers makes it easy for you to automatically track leads from several campaigns and mediums at a time.
Built-in voicemail, IVR and greetings create a smooth lead experience while reducing turnaround time and improving productivity for your team.
Intelligent call routing allows you to automatically distribute incoming leads, either in a round robin pattern or according to pre-defined rules. You can choose to distribute leads to sales persons based on their location, product, expertise, hierarchy or department.
With real estate having a lengthy buying cycles, you don't want leads to be constantly passed around to a new salesperson. Sell.Do's sticky routing feature ensures that every previously contacted lead always gets assigned to the same salesperson.
Sales managers can "barge in" on on-going sales calls for quality control and can also be invited by the salesperson into a conference call to share their expertise.
Maintain full control on call dispositions and when your team is taking breaks, to optimise productivity and effectiveness. You can also get in-depth insights with forced call disposition and call outcome reports.
Your real time dashboard provides insights into daily calling performance, lead progress and more. You can also set up 'expected performance vs achieved performance' benchmarks to help your pre-sales executives self-monitor and stay on top of their game.
Sell.Do helps you understand how your sales calls are going - is the lead answering them, what's the duration, are you getting a follow-up call...all of this ties into an intelligent lead score that allows you & your team to focus on quality, engaged leads.
The easy click-to-call feature allows your sales team to place calls from within the system, saving them valuable time and eliminating the likelihood of procrastination.
Aren't planning on using cloud telephony? Or what if a salesperson makes a call from a personal phone? We've got it covered - they can manually log the call in the system, helping you understand customer interaction & build a lead score, as well as trigger your nurturing flows.
Always-available call recordings allow sales managers to keep track of quality and analyse any gaps that may be arising during prospecting.