Channel Partners

Conflict Management

Prevent CP conflicts with clear lead-ownership rules.

app.sell.do
Conflict ManagementWho owns this buyer?ResolveClaim — buyer “Rahul Deshpande”2 claimantsSAShreeji AssociatesTagged 04 Jun · 11:20 · CP portal✓ First tag · within 90-day windowDSDirect sales — Rohan K.Walk-in 21 Jun · 16:05✗ 17 days after the CP tagPolicy appliedautomaticAttribution window: 90 daysTie-break: first verified tagOverride: Sales Head onlyAwarded to Shreeji AssociatesWhy it mattersDisputed brokerage is the fastestway to lose a partner network.−82%disputes after rules went liveJarvis — patternThree conflicts this month began with walk-ins not checked against CP tags. Enable tag lookup at reception.

The problem teams live with

A partner tagged a buyer in June. In July the same buyer walked into your site office and a direct representative logged them. Both now claim the brokerage. Whatever you decide, someone concludes the process is rigged — and a partner who believes that stops sending you leads.

How Sell.Do solves it

Sell.Do decides ownership by rule, before the argument. An attribution window, a first-verified-tag tie-break and an explicit override authority are configured once and applied to every claim identically. The evidence — who tagged when, through which channel — is on the record, so the outcome is a policy being applied rather than a judgement being made about two people.

How it works

Conflict Management, step by step

  1. 1Ownership rules
  2. 2Duplicate detection
  3. 3Tagging windows
  4. 4Dispute logs

Ownership decided by attribution window and first verified tag — with the evidence on record.

What you get

Built for the real workflow

  • Ownership rules
  • Duplicate detection
  • Tagging windows
  • Dispute logs
Jarvis AI

Jarvis finds the pattern behind the conflicts

Three conflicts this month all began with walk-ins that were never checked against partner tags. Jarvis names the cause rather than adjudicating the third dispute.

-82%
Disputes after rules went live
Rule-based
Not case-by-case judgement
On record
Who tagged, when, how

Frequently asked questions

You set it; 90 days is common in Indian real estate. What matters is that it is set in advance and applied uniformly, because a window decided after a dispute is not a rule.

See Conflict Management on your own pipeline

Book a 30-minute walkthrough tailored to your projects, team and process.